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WHO ARE WE? Alterego has been established since 2007.  Based in the north east of England, our aim was to be able to offer high quality lingerie, trade only, to traditional retailers and e-retailers as a one-stop-shop, covering various genres of products, ie everyday, fashion, bridal, erotic, and nightwear. Our outlook is that our customers are ‘partners’ in business. Their views are important to us.  Our philosophy is simple, to provide great products at attractive prices combined with excellent customer service. We listen to our customers’ suggestions for ways to continually improve. To ensure the quality, we use only European producers, and hold enough stock in the UK so our customers don’t have to. This offers them the freedom to order with no minimum order quantities, and very quick deliveries, giving them better cash flow, as they do not have to hold vast amounts of stock, ie in every available size/colour etc. We try to keep our prices as keen as we can, so we can offer good RRPs with healthy mark-ups for our retail partners. POSTAGE AND DELIVERY Under normal circumstances, orders received before 4 o’clock will be processed and dispatched the very next day, by our Royal Mail International ‘signed for’ service. UK orders have free postage and package if over £125 (exclusive of VAT). QUALITY ASSURED Some of our customers are nervous about ordering online and we understand that. You don't want to make that important buying decision without knowing that the quality and prices are right. We exhibit at the UK MODA Lingerie and Swimwear Exhibition in February and August in Birmingham, and would love to meet you, and have the opportunity to show you our collections, so you can examine the quality, and see our new ranges for yourselves. EASY, SECURE ORDERING Our mission is to make the process of ordering user-friendly. We have structured our service to ensure that your purchase is fully informed, convenient, and supported by a delivery promise that you can rely upon. We also offer flexibility in payment options using either Paypal or credit/debits cards through our secure HSBC payment facility. We accept either UK £s, US $ or EU €s making it easy and convenient for you to order. If you are visiting our website we know that you are as passionate about design and quality as we are. If you do have any doubts, please take the opportunity to come and visit our warehouse, where you can spend some time exloring the products, see how we work, and the kettle’s always on!. We deliver throughout the world, using various delivery options, please ask for details. Direct delivery orders (dropship), are very welcome, and we will gladly enclose your invoice or printed material with your order if you wish, again, please ask for further details
                                Registered Company No.: 06148322 | Registered Office: Owthorne Manor, 2 Hubert Street, Withernsea, East Yorkshire, HU19 2AT © 2007-2013

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